Shipping Policy

At Hasu Jewellers, we strive to provide you with a seamless shopping experience, ensuring your orders are delivered promptly and efficiently. Please read our shipping policy carefully:

Dispatch Time

The dispatch time for your order depends on the product's availability. Each product’s dispatch time is mentioned in its description.

We generally follow three dispatch time slabs:

2 to 5 Business Days: For readily available products.

5 to 8 Business Days: For semi-custom or made-to-order products.

8 to 12 Business Days: For fully custom or high-demand items.

Business Days

Business days are calculated from Monday to Saturday.

Sundays and public holidays are not considered business days and will not count towards the dispatch timeline.

Shipping and Delivery

Once your order is dispatched, you will receive a confirmation email or message with tracking details.

Delivery timelines depend on the courier service and your location. Typically, delivery takes an additional 2 to 7 business days after dispatch.

Order Updates

You can track your order status on our website using the tracking link provided in your confirmation email or message.

Delays and Exceptions

In rare cases of unforeseen circumstances, such as high demand, stock unavailability, or shipping carrier issues, there may be delays. We will keep you informed of any such changes.

We thank you for your patience and understanding. For further assistance, feel free to contact our customer support team.